Tuesday, 31 January 2017

Catering & Hospitality Apprenticeships for Cornish Hotels

The Scarlet and Bedruthan are two hotels set into the clifftop above Mawgan Porth beach in North Cornwall. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth. Bedruthan opened in 1959 with furniture from the iconic designers of the era: Charles Eames, Harry Bertoia and Terence Conran alongside vibrant purple carpets and astounding orange rugs and bed spreads – this was the sixties after all! The building is inspired by Richard Neutra and is a classic example of the architecture of that time. The Scarlet was opened in 2006, a ground-breaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design. Their ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing their staff and their environment so that everything they do contributes to the wider wellbeing of the planet, their customers and their team. 

What were the businesses issues/challenges to undertake training?
Due to the size and nature of the hotels gardens it was difficult to maintain and develop them solely by the head gardener. They required another person who would be enthusiastic, energetic and adaptable within their role. At this point they discussed how they would get the correct candidate and the idea of employing an apprentice was suggested. The hotels have had great success in other  areas with apprentices, and they were particularly pleased with the flexibility and eagerness that they presented. Red Hotels took on a Horticultural apprentice, Finlay. 

Recruiting their apprentices:
CCB’s Apprenticeship Recruitment Team supported Red Hotels at each step of the process, fitting alongside their own recruitment process and advertising channels.  CCB’s Recruitment advisor; Claire, worked with them to develop their apprenticeship vacancy, before uploading it onto the National Apprenticeship Services website.  Claire worked with Red Hotels internal candidate application system, which they gave her access to so that she could review each applicant and record her notes on her initial thoughts after telephone interviews.  In particular, her advice that candidates who did not have the necessary grades could be assessed to gain such grades was highly appropriate as their successful candidate was in that situation.

What impacts and benefits has the apprentice had on the company?
Finlay has been a huge success and help. He has allowed the head gardener to develop some key areas of the gardens that are now looking outstanding. They believe that they would have struggled to find another candidate that has been so interested and enthusiastic in their role. Additionally from a business perspective recruiting an apprentice has given them value for money when extending their team.
“By employing an apprentice to assist our head gardener we have developed key areas within our gardens creating a huge impact on our guests experience and directly benefiting the business. The whole process of recruiting, employing and managing our apprentice was incredibly easy with the support and help from a professional and efficient team from The Cornwall College group throughout.” Tania Clark and Pete Roseveare - Red Hotels - Scarlet and Bedruthan Hotel & Spa.


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