“I studied the Agriculture Apprenticeship Levels 2 and 3, and I now work full time on my family’s robotic dairy farm. The courses gave me the knowledge I need to look after and manage cows, as well as giving me more confidence in my abilities and helping me with my decision making. Alongside this role I carry out relief milking on two other farms, carry out herd health and help manage cows on another farm. I made some great friends during my time at Duchy College and my most memorable experiences are going to Poland and the Czech Republic to learn about different farming methods and carrying out a post mortem on a cow.”
Tuesday 21 February 2017
Agriculture Apprenticeships in Cornwall & Devon
Wednesday 15 February 2017
Cornwall's Young Apprentice of the Year
Chloe George, Trevalsa Court Hotel was the winner of the
CCB's Excellence in Business Training Young Apprentice of the Year Award 2017. Chloe is currently undertaking a professional cookery apprenticeship, Trevalsa Court Hotel. A two rosette beach hotel , restuarant and bar in Mevagissey. When Chloe first started she was very shy and timid, after only six months she had really come out of her shell. She is hard working, passionate and her attention to detail is outstanding. Chloe is always eager to help anyone, she is exquistive and competent enabling her too work in several sections within the kitchen. Chloe is now running her own larder section plus planning menu's and ordering. For a young person of only 17 years she is said to be destined for great things.
“I didn’t always want to be a chef, when I was younger I wanted to be a vet or work with animals but as soon as I started cooking I became really passionate about the industry. I am glad I chose to do catering because I feel I have come so far in such a short time.”
Chloe George is currently undertaking a Professional Cookery Apprenticeship at Trevalsa Court Hotel, a 2 rosette beach hotel, restaurant and bar in Mevagissey. Coming straight from school into a professional kitchen Chloe was at first very shy and timid. After only 6 months she has really come out of her shell. She is hard working, passionate; her attention to detail is outstanding. Chloe is always willing to help anyone; she is inquisitive and competent enabling her to work on serval sections within the kitchen. Chloe is now running her own larder section, planning menus and ordering, for a young person of only 17 years of age, she is said to be destined for big things.
With career goals of hopefully becoming a Restaurant Manager or Head Chef in the future Chloe is confident that she has found her ideal career path, she said; “When I won the award a few weeks ago I felt very happy and I felt as if this is the first step in my career.”
Adam Cawood, Head Chef and Chloe’s mentor at the hotel, is very proud of Chloe and commented; “I do believe she is destined for big things in the catering world. Not only is she hard working and passionate but she possesses the attention to detail required to not only send out the best possible food but also come up with ideas for the future of that dish to improve it.”
To be a young apprentice in any industry requires dedication and commitment, Chloe has fitted in with her team and has crushed all challenges in her path, Adam continued; “I have seen many chefs with a lot of potential but quite a few don’t possess the mental strength or ability to put their “ego” to one side when they know themselves they could be brilliant. Chloe though does believe this, but is modest and carries on without boasting or getting too big headed, which is a trait I really do commend.”
We have over 100 apprenticeships available.
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Excellence in Business Training Awards 2017
Excellence in Business Training Awards 2017
The most distinguished companies in the South West celebrated the incredible training achievements of individuals and businesses at an inspiring and glittering awards ceremony in January 2017 at the Headland Hotel. The Excellence in Business Training Awards 2017, hosted by CCB (Cornwall College Business), recognise exceptional training and development in organisations across the region.
Sponsored by Pirate FM and with media support from Business Cornwall, the awards had a number of emotional moments as individuals explained how much of an impact giving opportunities to young people had on their lives.
Cornwall Business Award for Fugro, George Autie
George Autie, Fugro Geo-Services Ltd was the winner of the CCB's Excellence in Business Training Individual Achievement Award 2017. George is an electrian at Fugro in Falmouth, he is a real asset to the business, he is skilled in workshop plant and industrial fixed installations and PAC testing. George has mentored work experience placements and is part of the 5S Group which was vital for the business attaining fit for nuclear status. George has worked in Holland and Romania where he was lead electrican systems and overhauling rigs. George fast fault finding saved the company valuable time on site, where down time on vessels can run into thousands of pounds. George demonstrates maturity for someone in the final year of their apprenticeship and delivers outstanding quality of work.
We are hiring now, join us for the next Apprenticeship Recruitment event.
We have over 100 apprenticeships available.
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Excellence in Business Training Awards 2017
The most distinguished companies in the South West celebrated the incredible training achievements of individuals and businesses at an inspiring and glittering awards ceremony in January 2017 at the Headland Hotel. The Excellence in Business Training Awards 2017, hosted by CCB (Cornwall College Business), recognise exceptional training and development in organisations across the region.
Sponsored by Pirate FM and with media support from Business Cornwall, the awards had a number of emotional moments as individuals explained how much of an impact giving opportunities to young people had on their lives.
Catering Apprenticeships in Cornwall
Career : Now, Chef Apprenticeship at Jamie Oliver's Fifteen Cornwall
Cornwall has seen an incredible gastronomic community grow in recent years, with many Michelin starred chefs choosing the region for their flagship eateries. Cornwall College delivers the college training to Fifteen Cornwall Chef Apprentices.Cornwall College is one of the best catering & hospitality college in the country, with three Centre’s of Excellence, 1st Gold Accreditation and two AA college Rosettes.
Employers are hiring now, join us for the next Apprenticeship Recruitment event.
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How will Brexit change HR in the UK?
How do the Apprenticeships reforms impact on you and your business?
The CIPD
qualifications Cornwall College Business Training offer, at both Level 3
Foundation and Level 5 Intermediate will delve into areas such as these,
drawing from and exploring today’s issues, bringing relevance and realism to
your CIPD qualifications and support for all those involved at all levels whether
in HR or Learning & Development.
From April 2017 the new
apprenticeship levy will be applied to all UK employers with an annual wage
bill of £3 million or more - whether or not they offer apprenticeships
themselves, fundamentally changing the way apprenticeships are funded. If
you are responsible for the training and development of your business it’s an
opportunity to ask yourself how this fits in with upskilling my workforce and to
take advantage of this opportunity to upskill or consolidate your own
development through a Level 3 or 5 Learning and Development CIPD Qualification.
The implications of Brexit are, as
yet, undefined however whilst it may be safe to assume that the government won’t
simply repeal all EU-related employment law, the landscape of HR will
undoubtedly change and adapt during this time
of return to self-governance and we will all have to determine and action areas
as diverse as the impact of Employment Law Changes, changes in workforce and
labour market trends as well as how to effectively manage and communicate
change. The CIPD Brexit Hub is just one of the dedicated resources and sharing
platforms you have access to as a CIPD learner with Cornwall College Business
Training.
Find out more about which CIPD
qualification is right for your needs.
Blog by Hilary Desousa, Learning and Development Manager, CCB Training
Monday 13 February 2017
Top Five Marketing Trends for 2017
Suzie Smith, Cornwall College Marketing Trainer
At Cornwall College Suzie oversees the marketing courses, from professional qualifications, to apprenticeships, short courses and workshops. She is a qualified teacher and holds the PGCE, but also runs her own marketing agency, specialising in digital communications.
At Cornwall College Suzie oversees the marketing courses, from professional qualifications, to apprenticeships, short courses and workshops. She is a qualified teacher and holds the PGCE, but also runs her own marketing agency, specialising in digital communications.
Suzie’s background is as a journalist, working at all levels from reporter to editor in newspapers, magazines and on radio. She moved into PR and then marketing, latterly becoming a trainer which led to her role with the college.
As well as delivering training, Suzie also writes and designs the courses herself, including the Chartered Institute of Marketing’s professional qualifications offered by Cornwall College.
Suzie is a digital marketing specialist, with specific skills as a social media expert and trainer. She handles the social media management and digital communications for a variety of clients and has just finished writing an Essential Digital Marketing Toolkit and Social Media Apprenticeship.
Area of Specialism: Marketing
Education: Professional Graduate Certificate in Education (PGCE), Diploma in Journalism, BA in Journalism and Psychology.
Wednesday 8 February 2017
Nursery Apprenticeships with Naturally Healthy Team
Naturally Learning Ltd is a Cornwall-based day nursery operator comprising
of three nurseries situated in Poltair, Charlestown and Truro. The OFSTED
Outstanding nursery employs 45 people across the three sites and specialises in
quality childcare for children aged 0-5 years. Naturally Learning has recently
refurbished the nurseries and with ERDF funding was able to increase the number
of staff and grow the business.
What were the businesses issues/challenges to undertake training or to
take on an apprentice/s?
Due to the nature of the
industry, within a nursery environment there is a legal requirement to have
qualified staff and a certain ratio of staff to children. With the teams focus
on the business and the children, keeping them safe, this can affect the
consideration of apprentices.
Naturally Learning has a very
positive reputation with customers and to keep up the OFSTED Outstanding
achievement the company has high expectations and requirements of staff. They
are required to be knowledgeable and experienced which makes it difficult
initially for apprentices to succeed the brief.
Recruiting their apprentice
Naturally Learning took on a
Level 3 Early Years Educator apprentice and by training with the individual in
their environment meant that the company’s ethos and beliefs are embedded.
To meet their high expectations
and learn about the company’s ethos and beliefs, apprentices have been provided
with a tailored support programme that runs alongside their college
qualification. This programme focusses on aspects of the job that Naturally
Learning feel are important as a business.
What impacts and
benefits has the apprentice had on the company?
Naturally Learning has thrived in
recruiting apprentices in their team and would look to do this again in the
future. By training their apprentices in house this will benefit the company in
the long run by resulting in the perfect staff member ready to employ, saving
on recruitment time and costs. Not only will the individuals be childcare
qualified, but they will know how to represent Naturally Learning perfectly.
The process at the nursery,
including their support programme has meant that their apprentices know the
business inside and out, become part of the team and end up staying on after
their apprenticeship has finished.
“Taking on an apprentice has provided us with enthusiastic young people who are not only willing to learn, but become part of our team at Naturally Learning Ltd. By training in house we believe we can create the next generation of outstanding educators.”
Sarah Hood, Nursery Manager at the Truro Nursery
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Marine Engineering Apprenticeship Training in Cornwall
A&P Falmouth Ltd is part of the A&P Group which
employs over 300 people and operates seven dry docks across three strategic
locations in the UK. The company also includes a business in Australia, which
provides ship repair services and support to the Royal Australian Navy. Falmouth Docks have played a major role in the ship repair
industry for over 155 years with A&P Falmouth Ltd offering onsite
engineering, electrical, paint and fabrication workshops to provide a complete
range of marine repair services to their customers.
What were the businesses issues/challenges to undertake
training?
The A&P Group is committed to employing apprentices and
has seen over 120 recruited across numerous trade disciplines since 1990. The
company’s biggest concern is regarding apprentice retention and wanting to see
more of an investment in the company’s future. Research has shown that only 30%
of the apprentices recruited in the last 25 years are still with the company.
The training they undertook:
A&P take on numerous apprentices in Marine Engineering,
Electrical Engineering and Steel & Pipe Farbrication.
What impacts and benefits has the training had on the
company?
Employing apprentices and training them on site means that
the unique set of high level skills required to work in the industry is learned
and honed in the shipyard. The A&P Group is investing in the next
generation so that they can continue to be at the forefront of marine
engineering to support commercial and military fleets worldwide.
With many options available to apprentices on completion of
their training, 72% of A&P Falmouth Ltd. management, supervisors and
technical staff started out on an apprenticeship programme.
By working closely with The Cornwall College Group, A&P
have been able to recruit apprentices from students already attending the
college on various courses, making the start of the process quicker and more
efficient.
“We strongly believe that continuing to invest in apprenticeships is the future for our shipyard, an apprentice brings raw potential into our industry. We have worked closely with TCCG for many years, and look forward to continuing our relationship with them in the future.”
Paul Kneebone, HR & Development Manager, A&P Group
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Wednesday 1 February 2017
Retail Training Programme for South West Business
HBH Woolacotts is a medium sized family run business that owns and operates 10 electrical retail outlets across the South West and employs in excess of 120 people. Founded in 1976, HBH Woolacotts opened their first 2 branches in Bude and Launceston. Since then the company has grown. Core to the company’s success is the focus on customer service.
Over the last 12 months HBH Woolacotts have undertaken a 6 month retail training programme specifically tailored to the needs of the company.
Cornwall College Business delivered an NVQ, for which the units were carefully selected in order to best support the sales and visual merchandising training.
Most significantly however, we have employed a Training & Development Manager. The aim of this new role is to create, manage and deliver training within the business, the long term aim being that all training will be managed in house so that it can be delivered in line with the company ethos and high standards.
Training with CCB:
A retail based NVQ. The units for the NVQ were carefully selected to closely match the other elements of the programme so that the training was reinforced by the qualification. The training programme was received well at all levels of the company. Throughout the 6 months, everyone engaged actively with the content of the course and embraced the new ideas with open arms.
“The past six months have been fantastic. All those involved in the training have the experience and it definitely proved to be worthwhile.”
Chris Hemmerle, Director, HBH Woolacotts
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IT Apprenticeships in Cornwall
n-Coders provide bespoke software development and server support, they work on a wide range of projects from business applications to electronics for toy products. They aim to be the first choice supplier for software and server support for businesses in Cornwall.
What were the businesses issues/challenges to undertake training? n-Coders wanted to inject new skills into the business to increase their capacity to develop bespoke applications and provide better customer service support.
The training undertook:
n-Coders took on Adam, an IT Apprenticeship with The Cornwall College Group where he trains towards gaining Cisco and Windows certification. He is learning a lot from the courses and he has certainly become an expert in the areas of networking, server support and internet security.
What impacts and benefits has the training had on the company?Having Adam has enabled them take on a much wider range of projects and provide much better server support to their customers. Adam has also been working on some bespoke software tools that allow them all to work more efficiently both in managing software projects and server support.
“The £1,500 Apprenticeship Grant for Employers was really helpful towards Adams training. His new skills have enabled us to take on a much wider range of projects and provide much better server support to our customers. I have been actively working with The Cornwall College Group to be able to take on more apprentices and have high hopes now I know what to expect.”
Mark Jennings, Managing Director at N-Coders
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ILM Leadership Team Skills Award for HellermannTyton
HellermannTyton are one of the leading suppliers of products for fastening, fixing, identifying and protecting cables and their connecting components. They are also developing pioneering systems in the field of data and network technology.
HellermannTyton is present within 34 companies across all five continents worldwide, one of their production sites operate in Plymouth, UK.
What were the business issues or challenges that were addressed by engaging in training?
As the result of a recent restructure, Hellermann Tyton had a mix of newly appointed Cell Leaders from external backgrounds and those who have been promoted or appointed from within. The aim was to provide an opportunity for the new Cell Leaders to develop their skills and gain a nationally-recognised qualification. The new Cell Leaders were required to focus on improving processes to improve efficiency and ensure that products are out on time.
The training they undertook:
Working with Cornwall College Business, a bespoke training programme was developed for a group of Hellermann’s Cell Leaders. The ILM Leadership Team Skills Award was tailored allowing Hellermann to select the relevant units to meet their business needs. The training also incorporated IT training.
What impact and benefits has the training had on the company?
The company operates on a 24hour shift system. To minimise any time spent away from the ‘shop floor’ the training was delivered on site and during their existing ‘down time’.
The training has developed new skills and supported the Cell Leaders to think outside the box (in the sense of seeing the wider organisational picture), plan effectively, understand the need to improve processes and efficiency within their own work area and make best use of the people in their teams.
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Chartered Institute of Marketing Professional Diploma Case Study
Muddy Boots Rural Marketing provides flexible marketing services on specific projects or as an additional part of your team, including strategy development and implementation through to in-house support.
What were the business issues or challenges that were addressed by engaging in training?
Matthew took on the responsibility of Marketing Manager for Cornwall Farmers. It was during his time there that he undertook the training to increase his marketing knowledge before setting up his own business.
The training undertook:
Matthew undertook the Chartered Institute of Marketing Professional Diploma (CIM) with the support of funding through the ESF Convergence Project run by Cornwall College Business.
What impact and benefits has the training had on the delegate and company?
Undertaking the course has given Matthew a more holistic approach to marketing ensuring that his customer is at the centre of business decisions. As well as the traditional marketing planning and communications, the diploma course covered the important part of managing teams and projects. This has helped Matthew in both his professional life and organisations he is involved in socially.
“The knowledge I gained from my CIM studies assisted me in my Marketing Manager role and subsequently in achieving Chartered Marketer status. With the confidence I gained, I have now set up and run my own marketing agency, Muddy Boots Rural Marketing.”
Matthew Hodge, Director of Muddy Boots Rural Marketing
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Training Options for All - Level 2 to 6 Diploma
Mill Hill Quarries Ltd. was established in 1959 and operates two slate quarries in Devon and Cornwall – Mill Hill Quarry in Tavistock and Trevillett Quarry near Tintagel. These quarries produce roofing slate, building stone, paving, tiles and aggregates. The quarries extract slate from the Devonian period, making the slate approximately 350 million years old.
What were the business issues or challenges that were addressed by engaging in training?
The main issue was the potential disruption to a small business like theirs, they couldn’t afford to have personnel offsite for any length of time even in low numbers. CCB assessors of who have quarry industry experience come into the workplace to work with them to minimise any disruption to their production.
Another important consideration for them as a small business was the cost of providing training for all their staff. CCB identified funding which helped soften the financial burden, which was especially important as trading had been difficult for them over the last three years as with all other businesses in the quarrying sector.
The training they undertook.
All their staff have completed Processing Operations or Plant Operations NVQ Level 2 depending on their individual job roles. The Quarry Managers have successfully completed the Health, Safety and Environmental Management for the Extractives and Mineral Processing Industries Diploma MPQC Level 4 and the Managing Director has also completed the Level 6 Diploma.
What impact and benefits has the training had on the company?
The training programme has improved morale amongst their workforce; people see that the Company is investing in them to give them a transferrable qualification which makes them feel more valued as employees. It has also proved something of a team building exercise as they usually have 3 to 4 staff training at any one time, so there is a feeling of “all being in it together” they are also able to discuss health and safety issues amongst themselves.
“The training undertaken with CCB is an MPQC qualification which is industry recognised and will help us to demonstrate the competence of our workforce, which is a legal requirement of the Quarries Regulations 1999.We have received nothing but a helpful and friendly service from CCB, they are willing to work around us and are good at maintaining contact.”
Mandy Hopkins, Managing Director
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ESF Funding for NEBOSH National General Certificate in Occupational Health & Safety
Retallack Resort and Spa is a 5 star self-catering resort with over 125 properties. Offering luxury holidays in Cornwall, Retallack Resort is home to Cornwall’s only FlowRider, as well as a spa and health club, restaurant, fishing lakes and kids club, and has its own housekeeping and maintenance team.
What were the business issues or challenges that were addressed by engaging in training?
As Claire was new to the Health and Safety role she needed to gain more in depth knowledge of the legislative and regulatory framework surrounding health and safety law. The resort had grown quickly and organically over the previous four years and the Directors saw the need to provide a dedicated, qualified presence in order to instigate process and a positive health and safety culture.
The training undertook:
Claire undertook the National General Certificate in Occupational Health & Safety Level 3 NEBOSH which was part funded through the ESF Convergence Project delivered by Cornwall College Business.
What impact and benefits has the training had on the delegate and company?
The training has been invaluable and provided Claire with the necessary knowledge and confidence to put into place new initiatives and procedures. The overall standards of health and safety on the resort have now improved and in turn, this has reduced insurance premiums and potential PI claims. It has provided Claire with a foundation of information to enable her to ‘know where to look’ to get the full answers and to understand the major issues and pitfalls. The resort has many different health and safety needs due to the variety in facilities and activities carried out, from the Flowrdider, to the spa and construction. The NEBOSH has enabled Claire to address these varying needs and identify priorities when at first they may have seemed overwhelming.
“Undertaking the training with CCB has enabled me to positively influence the health and safety culture at the resort and adapt procedures to the varying needs of the business such as the Flowrider, Restaurant or Health Club.”
Claire Whetter, HR Manager at Retallack Resort and Spa
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CMI Management & Leadership Training for your Business
Rosemullion Veterinary Centre is based in Falmouth, Helston and Penryn. The Falmouth branch is a fully equipped Veterinary Hospital, the Helston branch is a large purpose-built branch surgery and their newest surgery in Penryn is a dedicated small animal surgery.
What were the business issues or challenges that were addressed by engaging in training?
When Stuart first joined the company as practice manager he found it difficult to work with two key members of the management team. All three agreed on the objectives to move the business forward, however communication amongst them was not as good as it was hoped. An element of Stuart’s role was to become involved in a new project, to plan and implement the building of a new purpose built veterinary hospital. Stuart had not been involved in a project of this magnitude before and was therefore, understandably nervous. Part of the reason for Stuart attending the course was to give him more confidence in his ability and so that he could also face the challenges such a project would bring.
The training undertook:
Stuart undertook the Management & Leadership Diploma Level 5 CMI which was part funded through the ESF Convergence Project delivered by Cornwall College Business.
What impact and benefits has the training had on the company?
Stuart has been managing staff in his own way for some time. By formalising his training it has given him confidence that he isn’t “just making it all up as he goes along” there is sound proven business logic behind what he was already doing. Part of the course encouraged Stuart to look at his management style and the personalities around him. This provided Stuart with the insight to change the way the management team interacted with each other and now they are working well together.
“The trainers were supportive and encouraging and the work was at times testing. Whilst there is a certain amount of theory, it was the practical application that benefited my work. For me it most importantly gave me the confidence to make the changes that I needed to make to become a more effective manager.”
Stuart Saunders, Practice Manager - Rosemullion Veterinary Centre
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Basic website Design and Authoring training
Based in Launceston, Cornwall, Sally Reed is a professional Chartered Accountant who set up her own practice in 1999. The practice specialises in giving financial advice to small owner managed businesses.
What were the business issues or challenges that were addressed by engaging in training?
Sally’s business had a website but she wanted to be able to update it more regularly and add new features, and it seemed easier to learn how to do this herself, rather than relying on an outside IT professional to make the changes for her.
The training undertook:
Sally undertook a Degree Level Short Course in Website Design and Authoring that was part funded through an ESF Convergence project managed by Cornwall College Business.
What impact and benefits has the training had on the company?
The course enabled Sally to purchase Dreamweaver industry standard software at a substantial discount. Sally went from having no knowledge at all to being able to write a basic, fairly comprehensive website which is now one of their main marketing tools.
“The course was so much fun, well organised and I was impressed by the standard of the course and the tutor’s knowledge”.
Sally Reed, Owner and Charter Accountant - Sally Reed Ltd
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